Our Customer Services Team
Here for You, Every Step of the Way
Meet Your Customer Services Team
At Tilia Homes, our support doesn’t stop when you get the keys. It’s just the beginning.
Our Customer Services team is here to help you settle in and feel at home from day one. Whether you have a quick question, need help understanding how something works, or would like support after you’ve moved in, we’re always here to guide you.
We work closely with our site teams and trusted partners to make sure everything runs smoothly behind the scenes, so any queries or concerns are handled quickly and efficiently.
From the moment you move in and as you enjoy life in your new home, you can rely on us to be responsive, helpful and ready to support you whenever you need it.
The Eastern Team
Telephone: 01234 417838
Email: eastern.customerservice@tiliahomes.co.uk
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Head of Customer Services
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Head of Customer Services
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Head of Customer Services
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Head of Customer Services
The Central Team
Telephone: 0121 2968 320
Email: central.customerservice@tiliahomes.co.uk
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Head of Customer Services
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Head of Customer Services
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Head of Customer Services
The Western Team
Telephone: 01392 322712
Email: southwest.customerservice@tiliahomes.co.uk
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Head of Customer Services
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Head of Customer Services
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Head of Customer Services
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Head of Customer Services
The Northern Team
Telephone: 01925 407434
Email: northern.customerservice@tiliahomes.co.uk
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Head of Customer Services
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Head of Customer Services
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Head of Customer Services
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Head of Customer Services